> For the complete documentation index, see [llms.txt](https://ivorydigitalhub.gitbook.io/ivorydigitalhub/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://ivorydigitalhub.gitbook.io/ivorydigitalhub/help-center/refund-policy-and-store-policy.md). # Refund Policy & Store Policy #### Refund Policy As our products are exclusively digital, we regret to inform you that we are unable to process returns, exchanges, or cancellations. However, if you encounter any issues with your order, please don't hesitate to reach out to us. We are here to assist you and resolve any problems that may arise. Your satisfaction is our top priority! #### Store Policy The intellectual property rights for all design, content, and writing are retained by IvoryDigitalHub, IvoryCreations, LLC. Upon purchasing an item, you are granted a limited revocable license to print or download the files for your personal, non-commercial, and non-transferable use only. By completing your order, you acknowledge and agree not to engage in any unauthorized actions, including but not limited to reselling, copying, duplicating, modifying, publishing, distributing, reproducing, transmitting, creating derivative works, or licensing any part of the files without obtaining prior written consent from IvoryDigitalHub or IvoryCreations, LLC. Copyright 2021-2024 © IvoryDigitalHub, IvoryCreations, LLC. All rights reserved. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://ivorydigitalhub.gitbook.io/ivorydigitalhub/help-center/refund-policy-and-store-policy.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.